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 How long do donations take?
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DrTardis
 Thursday, October 15 2009 @ 05:07 PM UTC (Read 2595 times)  
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I'm curious how long it takes for a donation to show up on my account? I donated some $$ yesterday, but haven't seen that show up on my player account yet.

Is this a manual process that someone (Caveman Joe?) has to do, or should this happen automatically?


 
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CavemanJoe
 Thursday, October 15 2009 @ 05:15 PM UTC  
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It should happen automatically, straight away if you paid with your PayPal balance or a card. If you paid from your bank account, it will take a few days.

See the latest MotD - this seems to be a PayPal problem this past week. Other LotGD site admins are reporting similar problems. Raise a Petition and I'll get the points added manually.


 
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Zekiel
 Thursday, October 15 2009 @ 05:26 PM UTC  
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It used to happen automatically, but HostingForAQuid (the guys that used to take the donations) says they separated from Improbable Island.

I got concerned after not having my points added instantly to my account, while my previous 4 donations did get processed at the speed of light.

Sent them an e-mail, they said they forwarded to whomever currently administrated the whole shebang, but failed to mention who this is...


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DrTardis
 Thursday, October 15 2009 @ 05:27 PM UTC  
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Caveman Joe: Coolness, thank you. Smile

Zekiel: so HostingForAQuid is no longer actually forwarding money to Improbable Island? The link in the game still sends my payment to HFAQ... eek!




 
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CavemanJoe
 Thursday, October 15 2009 @ 05:30 PM UTC  
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That'd be me. I sold HostingForAQuid.co.uk, my hosting company, to spend more time on the Island. Dave, the guy who bought it, forwarded me that E-mail of yours (I added the points today, IIRC).

I have no bloody clue why PayPal still thinks I have anything to do with HFAQ anymore. However, I sorted that out a month ago and the problem only started this week - I doubt it has to do with that.

EDIT: PayPal won't let me change my business name. Frown

Honestly I think I need a new account anyway, seeing as I'm in the US now and it won't let me change my country... But for that I will need a bank account, and for that I will need a social security number. This could take a little while.


 
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DrTardis
 Thursday, October 15 2009 @ 05:33 PM UTC  
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Joe, is there an e-mail address we can use to simply manually send donations to you, or is the link still the best way to donate? I like the game, and I like to support things like this... but it worries me when I'm not sure you're actually getting the money.


 
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CavemanJoe
 Thursday, October 15 2009 @ 05:35 PM UTC  
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Oh, I'm getting the money all right. Keep on using the link. It's just that PayPal, for whatever reason, doesn't seem to be sending the information back to the Island.


 
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DrTardis
 Thursday, October 15 2009 @ 05:39 PM UTC  
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Interestingly enough, the MOTD on my other favorite casual MMO (Star Pirates), says this:

"PayPal problems are now fixed".

So this wasn't isolated to just LOTD sites. Apparently, PayPal has either changed an API or just plain borked something internally.


 
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